Shipping policy

Good things are worth the wait. We're committed to getting your order out as quickly as possible without cutting corners.

Order Processing

Orders are typically prepared and shipped within 2–5 business days.

During holidays, product launches, or periods of high demand, processing may take a little longer. We appreciate your patience.

Shipping Times

Estimated delivery after shipment:

• United States: 3–7 business days
• Canada: 7–14 business days

Please note that delivery estimates are not guaranteed and may be affected by carrier delays or weather.

Tracking Your Order

As soon as your order ships, we'll email you a tracking number so you can follow its journey.

Multiple Packages

If your order contains multiple items, they may arrive separately. Don't worry—it's completely normal.

Shipping Address

Please ensure your shipping address is correct before placing your order. We aren't responsible for delays or additional shipping costs caused by incorrect addresses.

Lost or Damaged Orders

If your package arrives damaged or doesn't arrive as expected, contact us at admin@floneck.com within 7 days, and we'll work quickly to make it right.